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People and safeguarding

Health and Safety Policy

Al-Waris Foundation is committed to taking reasonable and proportionate steps to protect the health, safety and welfare of people affected by its activities.

Current version 2.0

1. Policy Statement

Al-Waris Foundation is committed to taking reasonable and proportionate steps to protect the health, safety and welfare of people affected by its activities.

This includes, where relevant:

  • trustees;
  • staff;
  • volunteers;
  • beneficiaries;
  • visitors;
  • contractors;
  • members of the public;
  • overseas representatives.

The charity will seek to identify foreseeable hazards, assess material risks and implement reasonable controls appropriate to its size and activities.

Health and safety is a shared responsibility. Everyone acting on behalf of Al-Waris Foundation should take reasonable care of themselves and others.

2. Purpose

This policy establishes the framework for managing health and safety across activities including:

  • charity premises;
  • volunteering;
  • fundraising;
  • street collections;
  • events;
  • food distributions;
  • overseas projects;
  • project visits;
  • travel;
  • manual handling;
  • use of equipment;
  • contractors;
  • emergencies;
  • accident reporting.

3. Scope

This policy applies to activities organised or controlled by Al-Waris Foundation.

It applies to:

  • trustees;
  • staff where applicable;
  • volunteers;
  • authorised representatives;
  • project leads;
  • people supervising charity activities.

Contractors remain responsible for their own legal health and safety obligations, but Al-Waris Foundation will take reasonable steps to consider contractor risks where their work affects charity activities.

4. Trustee Responsibility

The Board of Trustees retains overall responsibility for appropriate health and safety governance.

The Board should ensure that:

  • significant risks are identified;
  • proportionate controls exist;
  • serious incidents are escalated;
  • appropriate insurance is maintained where required;
  • health and safety arrangements are reviewed.

Day-to-day responsibilities may be delegated.

5. Individual Responsibility

Anyone undertaking activities for Al-Waris Foundation should:

  • take reasonable care of themselves;
  • consider the safety of others;
  • follow reasonable safety instructions;
  • use equipment appropriately;
  • report significant hazards;
  • report accidents and near misses where appropriate;
  • avoid deliberately unsafe behaviour.

6. Risk Assessment

Al-Waris Foundation will use proportionate risk assessments for activities presenting material health and safety risks.

A risk assessment should normally consider:

  1. the activity;
  2. foreseeable hazards;
  3. who may be harmed;
  4. existing controls;
  5. additional precautions required;
  6. responsible persons;
  7. review arrangements.

7. Proportionality

Not every ordinary activity requires a lengthy written risk assessment.

More detailed assessments are appropriate for higher-risk activities such as:

  • large public events;
  • overseas project visits;
  • significant manual handling;
  • work near construction or drilling;
  • food distributions involving crowds;
  • activities involving children;
  • activities involving adults at risk;
  • unusual premises hazards.

8. Dynamic Risk Assessment

Circumstances may change during an activity.

Volunteers and project leads should remain alert to emerging risks including:

  • crowding;
  • severe weather;
  • unsafe traffic conditions;
  • aggressive behaviour;
  • equipment failure;
  • structural hazards;
  • local security deterioration.

An activity should be modified, paused or stopped where continuing would create an unreasonable risk.

9. Charity Premises

Where Al-Waris Foundation occupies or controls premises, reasonable steps should be taken to maintain a safe environment.

Considerations may include:

  • access and exits;
  • lighting;
  • electrical safety;
  • fire safety;
  • trip hazards;
  • heating;
  • storage;
  • security;
  • first aid;
  • cleanliness.

10. Premises Inspections

The charity should periodically review premises for obvious hazards.

Identified defects should be:

  • corrected;
  • isolated;
  • reported to the landlord or responsible party;
  • otherwise managed appropriately.

11. Fire Safety

Appropriate fire precautions should be maintained at premises and events under the charity's control.

These may include:

  • clear escape routes;
  • suitable alarms;
  • fire-fighting equipment where required;
  • evacuation arrangements;
  • emergency exits;
  • appropriate signage.

Applicable fire-safety responsibilities should be identified for premises occupied by the charity.

12. Evacuation

People responsible for premises or organised events should understand how to respond if evacuation becomes necessary.

People must not be instructed to place themselves in danger to recover:

  • equipment;
  • documents;
  • donations;
  • other charity property.

13. First Aid

The level of first-aid provision should reflect:

  • activity;
  • location;
  • number of participants;
  • identified risks;
  • availability of emergency services.

Suitable first-aid supplies should be available where appropriate.

14. Emergency Services

Serious emergencies should be referred promptly to the appropriate emergency services.

Internal reporting must not delay urgent medical, police or fire assistance.

15. Accidents

Significant accidents occurring during charity activities should be recorded.

The record may include:

  • date;
  • location;
  • person affected;
  • circumstances;
  • injury;
  • immediate response;
  • witnesses;
  • follow-up action.

Personal medical information should be limited to what is reasonably necessary.

16. Near Misses

A near miss is an event that could reasonably have caused injury or significant harm but did not.

Material near misses should be reported where learning from them may prevent future harm.

17. Accident Investigation

Significant accidents should be reviewed proportionately to identify:

  • what happened;
  • immediate causes;
  • underlying causes;
  • whether controls failed;
  • what improvements are necessary.

The purpose is primarily prevention rather than assigning blame.

18. Statutory Reporting

Some workplace accidents, occupational diseases or dangerous occurrences may require reporting to the relevant authority under applicable law.

Where an incident may meet statutory reporting criteria, current requirements should be checked and appropriate advice obtained where necessary.

19. Serious Incidents

A serious health and safety event may also require consideration under the Serious Incident Reporting Policy.

Potential reporting to the Charity Commission should be assessed separately from any health and safety reporting obligation.

20. Volunteers

Volunteer activities should be organised with reasonable regard to health and safety.

Volunteers should receive information proportionate to their role concerning:

  • hazards;
  • safe procedures;
  • emergency arrangements;
  • supervision;
  • reporting.

21. Volunteer Competence

Volunteers should not be assigned tasks requiring specialist competence that they do not possess.

Examples may include:

  • electrical work;
  • construction;
  • drilling machinery;
  • specialist vehicle operation;
  • technical medical procedures.

Qualified or competent persons should be used where necessary.

22. Young Volunteers

Activities involving volunteers under 18 require additional consideration.

Risk assessment should consider:

  • age;
  • maturity;
  • supervision;
  • environment;
  • activity;
  • safeguarding.

Young volunteers must not be assigned inappropriate hazardous work.

23. Adults at Risk

Activities involving adults at risk should consider both:

  • health and safety;
  • safeguarding.

A safety procedure must not override the dignity or rights of beneficiaries without appropriate justification.

24. Lone Working

Where a person works or volunteers alone, the charity should consider:

  • location;
  • time;
  • activity;
  • communication;
  • personal security;
  • emergency access.

Higher-risk lone working may require check-in arrangements or another control.

25. Personal Safety

No volunteer or representative should be expected to remain in circumstances involving a credible threat of:

  • violence;
  • serious harassment;
  • dangerous disorder;
  • serious environmental hazard.

Personal safety takes priority over completing a collection, obtaining content or protecting charity property.

26. Violence and Aggression

Where a person becomes aggressive:

  • avoid unnecessary confrontation;
  • create distance where possible;
  • seek assistance;
  • contact police where necessary;
  • leave the area if continuing is unsafe.

Volunteers should not physically intervene merely to protect charity property or donations where doing so would create significant danger.

27. Street Collections

Street collections may involve hazards including:

  • traffic;
  • crowds;
  • weather;
  • darkness;
  • slips and trips;
  • handling cash;
  • aggressive behaviour.

Collection planning should consider:

  • authorised location;
  • safe positioning;
  • supervision;
  • visibility;
  • communication;
  • appropriate clothing;
  • collection times.

28. Roadside Collection Safety

Collectors must not:

  • stand in live traffic lanes;
  • obstruct traffic;
  • step into the road to approach moving vehicles;
  • position themselves where drivers cannot reasonably see them.

Collection permits or permissions do not remove the need for safe positioning.

29. Evening Collections

Where fundraising takes place after dark, consideration should be given to:

  • lighting;
  • visibility;
  • high-visibility clothing where appropriate;
  • working in pairs;
  • communication;
  • transport home;
  • local conditions.

30. Weather

Outdoor activities should consider weather conditions including:

  • extreme heat;
  • cold;
  • heavy rain;
  • snow or ice;
  • strong winds;
  • storms.

Activities may be postponed or stopped where weather creates an unreasonable risk.

31. Manual Handling

People should avoid lifting or carrying loads that exceed their reasonable capability.

Where significant manual handling occurs, controls may include:

  • reducing load size;
  • using multiple people;
  • using trolleys or lifting aids;
  • planning storage;
  • providing appropriate instruction.

32. Aid Boxes and Food Packages

Food packages and aid boxes may become heavy when assembled.

Packing processes should consider:

  • package weight;
  • lifting frequency;
  • stacking;
  • transport;
  • distribution method.

Very heavy packages should be divided where reasonably practicable.

33. Loading Vehicles

When loading charity supplies:

  • loads should be stable;
  • vehicles should not be overloaded;
  • people should avoid unsafe lifting;
  • access routes should remain clear;
  • loose items should be secured where appropriate.

34. Vehicles

Drivers undertaking authorised charity journeys must:

  • hold the appropriate licence;
  • use a roadworthy vehicle;
  • comply with applicable law;
  • be appropriately insured for the intended use.

The charity should not encourage unsafe driving to meet project schedules.

35. Driver Fatigue

Long journeys should be planned with reasonable consideration of fatigue.

Drivers should take appropriate breaks and should not continue driving where they are too tired to do so safely.

36. Mobile Phones While Driving

Drivers must comply with applicable law concerning mobile-device use.

Charity representatives should not pressure a driver to respond to messages or calls while driving.

37. Passengers

Vehicles used for charity activity should not carry more passengers than legally and safely permitted.

Seat belts should be used where required and available.

38. Equipment

Equipment should be:

  • suitable for its intended use;
  • maintained where appropriate;
  • used according to reasonable instructions;
  • removed from use where clearly unsafe.

39. Electrical Equipment

Damaged electrical equipment should not continue to be used where it presents a safety risk.

Reasonable inspection and testing arrangements should reflect the equipment and environment.

40. Personal Equipment

Where volunteers use their own equipment for charity activity, it should be reasonably suitable and safe.

The charity may prohibit personal equipment where it creates unacceptable risk.

41. Contractors

Contractors remain responsible for carrying out their work safely and lawfully.

Al-Waris Foundation should nevertheless consider:

  • competence;
  • relevant experience;
  • insurance where appropriate;
  • safety arrangements;
  • risks to beneficiaries and volunteers.

42. Construction and Drilling

Volunteers and beneficiaries should not be unnecessarily exposed to active:

  • drilling machinery;
  • excavation;
  • construction equipment;
  • unstable structures;
  • electrical installations.

Safe separation should be maintained where appropriate.

43. Water Projects

Water-project safety should consider:

  • drilling machinery;
  • open boreholes;
  • excavation;
  • electrical equipment;
  • pumps;
  • unstable ground;
  • water contamination;
  • access by children.

Contractors should secure work areas appropriately during installation.

44. Open Boreholes and Excavations

Open boreholes, wells or excavations must not be left unnecessarily accessible where they could create a fall or injury risk.

Suitable temporary or permanent protection should be used.

45. Water Installation Completion

Before a water project is treated as operational, reasonable checks should establish that:

  • installation is complete;
  • obvious physical hazards are addressed;
  • pump or equipment operates as expected;
  • relevant completion evidence has been obtained.

46. Water Quality

A functioning water source is not automatically safe drinking water.

Where water is intended for consumption, the charity should consider appropriate water-quality assessment according to local risk and circumstances.

No unsupported safety claim should be made.

47. Food Safety

Food distributed by Al-Waris Foundation should be reasonably suitable for consumption.

Considerations may include:

  • expiry dates;
  • damaged packaging;
  • contamination;
  • storage;
  • temperature where relevant;
  • hygiene;
  • transportation.

48. Food Repacking

Where bulk food is repacked into smaller quantities, reasonable hygiene controls should be maintained.

Food should be:

  • handled in an appropriate environment;
  • protected from contamination;
  • packaged suitably;
  • stored appropriately.

49. Allergens

Where Al-Waris Foundation prepares or directly serves food rather than distributing sealed products, applicable allergen and food-information responsibilities should be considered.

Volunteers should not guess when asked about ingredients or allergens.

50. Crowd Management

Large distributions may create risks including:

  • crowding;
  • crushing;
  • conflict;
  • falls;
  • unsafe vehicle movements.

Planning should consider:

  • orderly access;
  • suitable distribution points;
  • adequate space;
  • volunteer roles;
  • vulnerable beneficiaries;
  • emergency access.

51. Distribution Dignity and Safety

Beneficiaries should not be required to:

  • run;
  • push;
  • enter unsafe areas;
  • compete physically;

to receive assistance.

Distribution arrangements should promote orderly and dignified access.

52. Events

Before significant events, the charity should consider:

  • venue capacity;
  • fire arrangements;
  • emergency exits;
  • first aid;
  • food;
  • electrical equipment;
  • safeguarding;
  • crowd management;
  • accessibility.

53. Venue Responsibility

Where an external venue is used, Al-Waris Foundation should understand which safety responsibilities remain with:

  • the venue;
  • the charity;
  • contractors.

The existence of a venue operator does not remove the charity's responsibility for risks arising from its own activities.

54. Overseas Operations

Overseas activities may present additional risks including:

  • road safety;
  • political instability;
  • severe weather;
  • infectious disease;
  • weak infrastructure;
  • unreliable emergency services;
  • construction;
  • crowding;
  • security threats.

Risk controls should reflect the actual local environment.

55. Overseas Project Visits

Before a material overseas project visit, consideration should be given to:

  • destination;
  • transport;
  • accommodation;
  • communications;
  • emergency contacts;
  • local security;
  • medical access;
  • travel guidance;
  • insurance where appropriate.

56. Official Travel Advice

Relevant current official travel advice should be considered when planning overseas travel.

A decision to travel should consider:

  • purpose;
  • actual location;
  • current risk;
  • available controls;
  • insurance implications.

No person should be pressured to travel against their reasonable safety concerns.

57. High-Risk Locations

Travel to areas affected by:

  • armed conflict;
  • terrorism;
  • serious civil unrest;
  • major natural disaster;
  • severe security instability;

requires enhanced assessment.

The need to obtain photographs, video or project evidence does not justify exposing representatives to unreasonable danger.

58. Emergency Humanitarian Work

Emergency response may involve rapidly changing conditions.

Project leads should retain authority to:

  • change distribution locations;
  • delay activity;
  • alter routes;
  • stop work;

where necessary for immediate safety.

Material changes should be documented afterward where appropriate.

59. Overseas Contractors

Overseas contractors should be expected to manage safety appropriately for their work.

For higher-risk activities, Al-Waris Foundation may request information concerning:

  • working methods;
  • equipment;
  • experience;
  • local safety arrangements.

60. Personal Protective Equipment

Suitable personal protective equipment should be used where a risk assessment identifies it as necessary.

PPE may include:

  • gloves;
  • high-visibility clothing;
  • protective footwear;
  • helmets;
  • other task-specific equipment.

PPE should supplement rather than replace safer working methods where those methods are reasonably available.

61. Hygiene

Reasonable hygiene facilities or arrangements should be available for activities where poor hygiene creates material risk.

This is particularly relevant to:

  • food handling;
  • distributions;
  • sanitation projects;
  • first aid.

62. Infectious Disease

Where an infectious disease presents a material risk to an activity, Al-Waris Foundation should consider current public-health advice and proportionate precautions.

Measures should reflect actual risk rather than assumptions or stigma.

63. Medication

Volunteers should not ordinarily administer medication to beneficiaries unless:

  • the role specifically requires it;
  • they are competent;
  • appropriate arrangements exist.

Emergency assistance should be handled according to the circumstances and applicable guidance.

64. Mental Wellbeing

Some charity activities may expose volunteers to distressing circumstances.

Examples include:

  • disaster response;
  • severe poverty;
  • safeguarding disclosures;
  • injury;
  • bereavement.

Volunteers should be encouraged to raise concerns and seek appropriate support where needed.

65. Working Hours and Fatigue

Charity activities should be organised with reasonable regard to rest and fatigue.

Extended volunteering periods, particularly during:

  • Ramadan;
  • emergency responses;
  • overseas distributions;
  • long journeys;

should be managed sensibly.

66. Ramadan Activities

Where volunteers are fasting, organisers should consider factors such as:

  • fatigue;
  • dehydration;
  • weather;
  • physical workload;
  • duration of activities.

Volunteers should not be pressured to undertake tasks they reasonably consider unsafe.

67. Children at Charity Activities

Where children are present, organisers should consider:

  • supervision;
  • traffic;
  • equipment;
  • crowding;
  • access to restricted areas;
  • safeguarding.

Health and safety arrangements should operate alongside the Safeguarding Children Policy.

68. Photography and Filming

People taking photographs or video must not:

  • enter unsafe areas;
  • obstruct emergency routes;
  • stand near dangerous machinery without justification;
  • create risks to obtain better footage.

Content creation is secondary to safety.

69. Slips, Trips and Falls

Common hazards such as:

  • loose cables;
  • wet floors;
  • boxes in walkways;
  • uneven surfaces;
  • poor lighting;

should be addressed promptly where reasonably practicable.

70. Storage

Supplies should be stored in a manner that reduces risks including:

  • collapse;
  • blocked exits;
  • fire;
  • contamination;
  • manual-handling injury.

Heavy items should normally be stored where they can be accessed safely.

71. Hazardous Substances

Where cleaning chemicals or other hazardous substances are used, they should be:

  • stored appropriately;
  • labelled;
  • used according to instructions;
  • kept away from unauthorised access.

Specialist hazardous substances should not be handled by untrained volunteers.

72. Smoking and Vaping

Smoking and vaping must comply with applicable law and premises rules.

They should not take place where they create:

  • fire risk;
  • contamination risk;
  • inappropriate exposure to beneficiaries;
  • risk around fuel or hazardous materials.

73. Alcohol and Drugs

No person should undertake safety-sensitive charity duties while impaired by:

  • alcohol;
  • illegal drugs;
  • medication affecting their ability to perform the task safely.

74. Accessibility

Health and safety arrangements should consider reasonable accessibility needs.

Emergency and evacuation arrangements should not unnecessarily disadvantage disabled people.

75. Safeguarding Interaction

Some incidents may simultaneously involve:

  • health and safety;
  • safeguarding;
  • criminal conduct.

Relevant policies should operate together.

An immediate safety response should not be delayed while deciding which internal policy applies.

76. Insurance

Al-Waris Foundation should maintain insurance appropriate to its activities where required or reasonably necessary.

This may include, depending on circumstances:

  • public liability;
  • employer's liability where applicable;
  • property;
  • travel;
  • event;
  • other relevant cover.

Insurance does not replace appropriate risk management.

77. Contractor Insurance

For significant or higher-risk work, the charity should consider whether contractors hold appropriate insurance.

The appropriate level depends on the nature of the work and local circumstances.

78. Reporting Hazards

Anyone identifying a significant hazard should report it to the relevant activity lead or authorised person.

Immediate hazards should be controlled or isolated where this can be done safely.

79. Stop-Work Authority

A person supervising an Al-Waris Foundation activity may stop or suspend work where they reasonably believe continuing presents a serious or uncontrolled risk.

No person should be penalised merely for raising a genuine safety concern in good faith.

80. Records

Health and safety records may include:

  • risk assessments;
  • accident records;
  • near-miss reports;
  • inspections;
  • training records;
  • contractor information;
  • incident reviews.

Records should be proportionate to the activity and risk.

81. Confidentiality

Accident and health records may contain sensitive personal information.

Access should be restricted appropriately.

Health information must not be publicly disclosed merely for transparency or donor reporting.

82. Data Protection

Health and safety records must be processed in accordance with the Data Protection and UK GDPR Policy.

Only information reasonably necessary for legitimate purposes should be collected.

83. Training

Relevant people should receive proportionate health and safety information or training.

This may include:

  • manual handling;
  • first aid;
  • fire safety;
  • event safety;
  • food handling;
  • equipment use;
  • overseas safety.

Training should reflect actual responsibilities.

84. Induction

Where appropriate, volunteer induction should include basic information concerning:

  • emergency arrangements;
  • hazards;
  • reporting;
  • safeguarding;
  • responsible persons.

85. Consultation

People undertaking charity activities should be encouraged to raise practical safety concerns.

Those performing an activity may identify risks that are not obvious during initial planning.

86. Monitoring

Al-Waris Foundation may review:

  • accidents;
  • near misses;
  • recurring hazards;
  • volunteer feedback;
  • contractor incidents;
  • project safety issues.

Lessons should be incorporated into future planning where appropriate.

87. Policy Breaches

A serious or repeated failure to follow reasonable safety requirements may result in:

  • additional instruction;
  • restriction of duties;
  • removal from an activity;
  • withdrawal of volunteer responsibilities;
  • contractor action;
  • governance action.

The response should be proportionate.

88. No Retaliation

A person should not suffer retaliation for genuinely raising a health and safety concern in good faith.

Knowingly malicious or fabricated allegations may be dealt with separately.

89. Related Al-Waris Foundation Policies

This policy should be read alongside:

  • Constitution;
  • Risk Management Policy;
  • Safeguarding Children Policy;
  • Safeguarding Adults at Risk Policy;
  • Volunteer Policy;
  • Overseas Operations and Partner Due Diligence Policy;
  • Procurement and Purchasing Policy;
  • Expenses Policy;
  • Photography, Video and Beneficiary Consent Policy;
  • Data Protection and UK GDPR Policy;
  • Serious Incident Reporting Policy;
  • Whistleblowing Policy;
  • Records Retention and Disposal Policy.

90. Review

This policy will be reviewed:

  • at least annually;
  • following a serious accident or dangerous occurrence;
  • following a significant near miss;
  • following material changes to premises or activities;
  • following significant expansion of overseas operations;
  • where risk controls are found to be inadequate;
  • following relevant legal or regulatory developments.

91. Approval

Version: 2.0 Status: Approved Approved by: Board of Trustees Approval date: 25/08/2026 Next scheduled review: 24/08/2027

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