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Operations and risk

Overseas Operations and Partner Due Diligence Policy

Al-Waris Foundation may carry out charitable work outside the United Kingdom directly or through contractors, community organisations, charities, NGOs, local representatives and other delivery partners.

Current version 2.0

1. Policy Statement

Al-Waris Foundation may carry out charitable work outside the United Kingdom directly or through contractors, community organisations, charities, NGOs, local representatives and other delivery partners.

Overseas work may present additional risks relating to:

  • safeguarding;
  • fraud;
  • corruption;
  • sanctions;
  • terrorist financing;
  • financial controls;
  • political instability;
  • security;
  • local law;
  • contractor reliability;
  • evidence and monitoring;
  • beneficiary protection;
  • data protection.

Al-Waris Foundation will therefore use proportionate due diligence, written arrangements, monitoring and evidence requirements before and during material overseas work.

The level of control applied will reflect the actual risk of the project, partner, location and payment arrangement.

2. Purpose

This policy establishes the framework for:

  • assessing overseas projects;
  • selecting partners and contractors;
  • conducting due diligence;
  • approving relationships;
  • making overseas payments;
  • monitoring projects;
  • managing safeguarding;
  • verifying end use of funds;
  • handling failures and concerns;
  • maintaining records.

3. Scope

This policy applies to overseas activity involving:

  • charitable projects;
  • grants;
  • humanitarian aid;
  • water projects;
  • food distributions;
  • contractors;
  • suppliers;
  • partner organisations;
  • local representatives;
  • consultants;
  • volunteers;
  • financial intermediaries.

It applies whether the charity:

  • delivers work directly;
  • funds another organisation;
  • commissions a contractor;
  • operates through a local contact;
  • makes grants for overseas delivery.

4. Trustee Responsibility

The Board of Trustees retains ultimate responsibility for overseas activity.

Trustees must ensure that:

  • projects fall within the charity's objects;
  • significant risks are understood;
  • proportionate due diligence is carried out;
  • charitable funds are protected;
  • safeguarding is considered;
  • sanctions and terrorist-financing risks are considered;
  • sufficient monitoring exists;
  • serious concerns are escalated.

Operational project management may be delegated.

5. Proportionate Due Diligence

Due diligence should reflect factors including:

  • value of the project;
  • country;
  • region;
  • security environment;
  • partner history;
  • project type;
  • safeguarding risk;
  • payment method;
  • use of cash;
  • sanctions exposure;
  • corruption risk;
  • length of relationship;
  • complexity of the delivery chain.

A low-value, low-risk purchase from an established supplier may require fewer checks than a large grant to a new organisation in a higher-risk environment.

6. Country and Location Risk

Before significant overseas work, Al-Waris Foundation should consider the operating environment.

Relevant factors may include:

  • political instability;
  • armed conflict;
  • sanctions;
  • corruption;
  • local banking;
  • availability of emergency services;
  • safeguarding infrastructure;
  • transport;
  • local regulatory requirements;
  • weather and environmental conditions;
  • reliability of contractors;
  • access for monitoring.

Risk should be assessed at the relevant local level where possible rather than treating an entire country as having one uniform risk profile.

7. Charitable Purpose

Every overseas project must further Al-Waris Foundation's charitable purposes.

A project must not proceed solely because:

  • it appears worthwhile;
  • a donor requests it;
  • a trustee has a local connection;
  • a community requests support;

unless the activity is also within the charity's legal objects.

8. Public Benefit

Overseas assistance must be provided for public benefit.

Private benefit should be:

  • incidental;
  • necessary;
  • proportionate;

to achieving the charitable purpose.

The charity must not use charitable resources primarily to benefit:

  • trustees;
  • their families;
  • contractors;
  • private businesses;

without proper legal justification.

9. Partner Categories

Overseas delivery may involve:

  • registered charities;
  • NGOs;
  • community organisations;
  • local associations;
  • contractors;
  • suppliers;
  • individual project coordinators;
  • professional advisers.

The appropriate due diligence depends on the role the party performs.

10. Organisational Due Diligence

For material partner organisations, checks may include:

  • legal name;
  • registration number;
  • governing document;
  • registered address;
  • key officers;
  • website or public profile;
  • financial statements;
  • bank details;
  • safeguarding policy;
  • relevant references;
  • previous work;
  • regulator information;
  • conflicts of interest;
  • sanctions screening where appropriate.

11. Contractor Due Diligence

For significant contractors, checks may include:

  • full name or business name;
  • identity;
  • business registration where applicable;
  • contact details;
  • written quotation;
  • banking details;
  • experience;
  • examples of previous work;
  • references;
  • licences where relevant;
  • insurance where relevant;
  • warranty or maintenance arrangements;
  • ability to provide required evidence.

12. Local Representatives

Where an individual acts as an Al-Waris Foundation representative overseas, the charity should establish:

  • identity;
  • role;
  • authority;
  • relationship with the charity;
  • relevant experience;
  • conflicts of interest;
  • safeguarding responsibilities;
  • financial authority;
  • reporting expectations.

An informal local connection should not automatically be given unrestricted authority over charity funds or beneficiaries.

13. Conflicts of Interest

Anyone involved in selecting a partner or contractor must declare relevant interests.

Examples include:

  • family relationship;
  • friendship;
  • business ownership;
  • financial interest;
  • previous employment;
  • shared organisation.

The existence of a local relationship does not necessarily prevent engagement.

However, the relationship must be declared and properly managed.

See the Conflict of Interest Policy.

14. Related-Party Overseas Transactions

Where a trustee or connected person has a financial or personal interest in an overseas supplier, contractor or partner, enhanced scrutiny is required.

The charity must establish:

  • legal authority;
  • value for money;
  • objective justification;
  • appropriate conflict management;
  • proper documentation.

The conflicted trustee must not control the decision.

15. Written Quotations

Material contractor work should normally be supported by written quotations.

Quotes should clearly identify, where applicable:

  • scope;
  • materials;
  • labour;
  • unit rates;
  • quantities;
  • technical specification;
  • payment terms;
  • expected completion time;
  • warranties.

For repeat work, the charity should consider bulk pricing where appropriate.

16. Pilot Projects

New contractors undertaking repeatable project work should normally begin with a limited pilot where reasonably practicable.

The pilot should assess:

  • workmanship;
  • quality;
  • reliability;
  • pricing;
  • evidence quality;
  • communication;
  • timeliness;
  • compliance with specifications.

Larger batches should only be considered after satisfactory performance.

17. Partner Approval

Before a material partnership begins, the charity should record:

  • purpose;
  • due diligence completed;
  • identified risks;
  • conflicts;
  • financial arrangements;
  • monitoring expectations;
  • safeguarding requirements;
  • approval decision.

18. Written Agreements

Material partnerships should normally be supported by written terms.

These may cover:

  • purpose;
  • amount;
  • project scope;
  • payment schedule;
  • permitted use of funds;
  • monitoring;
  • reporting;
  • safeguarding;
  • data protection;
  • branding;
  • subcontracting;
  • fraud;
  • sanctions;
  • record keeping;
  • unused funds;
  • suspension;
  • termination.

19. Contractor Agreements

Contractor arrangements should specify, where relevant:

  • scope of work;
  • technical specification;
  • pricing;
  • location;
  • milestones;
  • completion evidence;
  • payment schedule;
  • warranties;
  • maintenance;
  • ownership of materials;
  • safeguarding requirements;
  • termination rights.

20. Payment Controls

Overseas payments should follow the Financial Controls and Reserves Policy.

The charity should record:

  • recipient;
  • amount;
  • purpose;
  • currency;
  • exchange rate or sterling equivalent;
  • payment method;
  • approval;
  • project reference.

Unexpected changes to payment details should be verified independently.

21. Bank Accounts

Material organisational payments should normally be made to an account associated with the recipient organisation or contractor.

Payment to an unrelated personal account should require:

  • clear justification;
  • identity verification;
  • additional approval;
  • documented risk assessment.

22. Cash

Cash should be avoided where a safer, traceable payment method is reasonably available.

Where cash is necessary, controls may include:

  • advance approval;
  • receipt;
  • cash log;
  • count verification;
  • project reference;
  • reconciliation;
  • evidence of end use.

23. Exchange Rates

Foreign currency transactions should record sufficient information to reconcile:

  • foreign currency amount;
  • GBP cost;
  • exchange rate or actual settlement amount;
  • transfer fees where material.

24. Sanctions

Before material higher-risk overseas payments, sanctions checks should be considered.

The charity must not knowingly make prohibited funds or economic resources available to a designated person or organisation.

See the Sanctions and Terrorist Financing Policy.

25. Terrorist Financing

Overseas charitable activity must be structured to reduce the risk of funds being diverted for terrorist purposes.

Controls may include:

  • recipient verification;
  • banking checks;
  • partner due diligence;
  • monitoring;
  • evidence of end use;
  • payment restrictions;
  • escalation of suspicious activity.

26. Anti-Fraud and Corruption

Overseas operations may carry increased risks of:

  • kickbacks;
  • bribery;
  • false invoicing;
  • fabricated beneficiaries;
  • false project evidence;
  • diversion of supplies.

See the Anti-Fraud, Bribery and Corruption Policy.

27. Safeguarding

Safeguarding requirements apply to overseas work.

Before projects involving children or adults at risk, the charity should consider:

  • safeguarding contacts;
  • reporting routes;
  • local law;
  • partner safeguards;
  • staff or volunteer suitability;
  • photography;
  • transport;
  • beneficiary contact;
  • emergency arrangements.

See the relevant safeguarding policies.

28. Local Safeguarding Limitations

Where local safeguarding systems are weak or unavailable, Al-Waris Foundation should determine alternative procedures.

This may include:

  • identifying another competent authority;
  • seeking specialist advice;
  • adapting project delivery;
  • increasing supervision;
  • suspending activity where risk cannot reasonably be controlled.

29. Beneficiary Dignity

Beneficiaries must be treated with dignity.

Receiving assistance must not be made conditional upon:

  • participating in publicity;
  • giving inappropriate gifts;
  • political support;
  • personal favours;
  • payments to intermediaries.

30. Beneficiary Selection

Selection should be based on legitimate charitable criteria.

Where local partners select beneficiaries, Al-Waris Foundation should understand:

  • selection method;
  • eligibility criteria;
  • safeguards against favouritism;
  • complaints process where appropriate.

31. Photography and Video

Photography and video may support monitoring and donor accountability.

However, project partners must follow appropriate requirements relating to:

  • dignity;
  • consent;
  • children;
  • adults at risk;
  • privacy;
  • identifying information.

See the Photography, Video and Beneficiary Consent Policy.

32. Project Evidence

Evidence should be proportionate to the nature and value of the project.

Examples may include:

  • project number;
  • location;
  • invoices;
  • receipts;
  • photographs;
  • video;
  • specifications;
  • beneficiary or distribution records;
  • completion date;
  • contractor details;
  • monitoring reports.

33. Evidence Verification

Evidence should not automatically be accepted without review.

For higher-risk projects, the charity may:

  • compare invoices with quotations;
  • compare photographs with specifications;
  • verify locations;
  • request additional evidence;
  • conduct video calls;
  • use independent checks;
  • conduct site visits.

34. AI and Manipulated Evidence

AI-generated or materially manipulated content must not be knowingly submitted as genuine project evidence.

Project partners and contractors must not use fabricated:

  • photographs;
  • videos;
  • beneficiary statements;
  • project records;

to demonstrate work that did not occur.

35. Water Projects

Water projects require project-specific controls.

Before installation, the charity should consider:

  • site conditions;
  • proposed water source;
  • drilling or boring method;
  • likely depth;
  • installation type;
  • contractor capability;
  • pricing structure;
  • maintenance.

The appropriate installation should be determined by actual site conditions rather than applying one solution universally.

36. Water Project Record

Each completed Al-Waris Foundation water installation should normally have an appropriate project record containing:

  • unique Al-Waris Foundation project number;
  • location;
  • GPS/location information where safe and appropriate;
  • installation type;
  • depth/specification where applicable;
  • completion date;
  • contractor;
  • photographs/video;
  • evidence of completion;
  • cost/invoice;
  • maintenance or warranty information.

37. Water Project Identification

Where appropriate, completed installations should include an Al-Waris Foundation branded plaque or other project identification.

The identification should normally contain the project number.

It should not reveal beneficiary information unnecessarily.

38. Water Site Assessment

Where appropriate, contractors should provide information concerning:

  • local water conditions;
  • expected depth;
  • drilling or boring suitability;
  • casing requirements;
  • likely installation type.

The charity should recognise that drilling costs may still arise even where the expected result is not achieved, depending on the agreed contractual terms.

39. Water Quality

Where a project provides drinking water, the charity should consider whether water-quality assessment is appropriate based on:

  • local risk;
  • source;
  • intended use;
  • applicable standards.

The charity must not claim water is verified safe to drink unless there is an adequate basis for doing so.

40. Food Projects

Food projects should maintain proportionate records concerning:

  • supplier;
  • quantities;
  • contents;
  • unit cost;
  • total cost;
  • distribution location;
  • distribution date.

Food safety and suitable storage should be considered.

41. Food Packages

Where a standard food package is advertised, published contents and prices should be presented accurately.

Where prices are estimates, they should be described as estimates.

A target package cost should not be represented as an exact verified cost where supplier prices remain variable.

42. Distribution Evidence

Distribution evidence may include:

  • procurement records;
  • package counts;
  • distribution records;
  • photographs/video;
  • local confirmation.

The charity should avoid collecting excessive beneficiary personal data solely for donor reporting.

43. Site Visits

Al-Waris Foundation may conduct site visits to:

  • inspect work;
  • verify evidence;
  • meet partners;
  • assess contractors;
  • review safeguarding.

Visits should be appropriately planned and risk assessed.

44. Remote Monitoring

Where site visits are impractical, monitoring may use:

  • video calls;
  • time-stamped photographs;
  • location data;
  • contractor reports;
  • independent contacts;
  • document verification.

No single technique guarantees authenticity.

45. Monitoring Frequency

Monitoring should reflect risk.

Low-risk established partners may require less frequent checks.

New, higher-value or higher-risk partners should receive more intensive monitoring.

46. Partner Performance

Partner performance should be assessed against matters including:

  • delivery;
  • financial management;
  • safeguarding;
  • reporting;
  • evidence;
  • communication;
  • compliance with agreements.

Material failures should affect decisions about future funding.

47. Contractor Performance

Contractors may be assessed on:

  • price;
  • quality;
  • timeliness;
  • evidence;
  • technical compliance;
  • warranty response;
  • conduct;
  • communication.

The charity should maintain a record of material performance concerns.

48. Bulk Procurement

Where repeat projects are planned, Al-Waris Foundation may negotiate bulk pricing after contractor capability has been established.

Bulk procurement must not reduce:

  • quality;
  • evidence standards;
  • due diligence;
  • monitoring.

49. Changes to Project Scope

Material changes should be approved before implementation where reasonably practicable.

Examples include changes to:

  • location;
  • specification;
  • contractor;
  • cost;
  • beneficiary category;
  • project purpose.

Emergency adjustments may be made where necessary but should be documented.

50. Subcontracting

Partners or contractors should not materially subcontract work without appropriate visibility where subcontracting increases risk.

The charity may require approval of significant subcontractors.

51. Security

Overseas activity may involve security risks to:

  • volunteers;
  • contractors;
  • beneficiaries;
  • trustees;
  • project assets.

Travel or site visits should consider current local conditions.

No person should be required to enter an unreasonably dangerous environment merely to obtain photographs or monitoring evidence.

52. Travel

Where volunteers or representatives travel overseas for charity work, planning should consider:

  • travel insurance where appropriate;
  • emergency contacts;
  • accommodation;
  • transport;
  • security;
  • safeguarding;
  • health requirements;
  • communication.

53. Personal Expenses Overseas

Personal expenses must be distinguished from charity project expenditure.

Authorised travel or project expenses may be reimbursed according to the Expenses Policy.

54. Local Purchases

Local procurement may provide:

  • better value;
  • lower transport costs;
  • stronger local economic benefit.

However, local purchases remain subject to appropriate:

  • quotations;
  • conflicts checks;
  • evidence;
  • quality controls.

55. Tax and Customs

Where overseas activities involve:

  • import duties;
  • customs;
  • local taxes;
  • registration requirements;

the charity should seek appropriate information.

Unofficial payments should not be disguised as official charges.

56. Local Law

Al-Waris Foundation will seek to comply with applicable local law where operating overseas.

Where local requirements conflict with UK legal or regulatory obligations, appropriate professional advice should be obtained.

57. Data Protection

Overseas work may involve international transfers of personal data.

The charity must consider:

  • UK GDPR;
  • transfer mechanisms;
  • data minimisation;
  • security;
  • beneficiary privacy.

See the Data Protection and UK GDPR Policy.

58. Beneficiary Data

Only beneficiary information reasonably required for:

  • project delivery;
  • safeguarding;
  • accountability;
  • legal compliance;

should be collected.

Large beneficiary databases should not be created merely because they may be useful in future.

59. Complaints

Partners and project teams should provide a practical means for significant concerns to reach Al-Waris Foundation where appropriate.

Complaints involving safeguarding or serious misconduct must be escalated through the relevant process.

60. Whistleblowing

Partners and project representatives should be able to report concerns about:

  • fraud;
  • bribery;
  • safeguarding;
  • diversion;
  • fabricated evidence;
  • misconduct.

See the Whistleblowing Policy.

61. Incident Reporting

Partners should promptly notify Al-Waris Foundation of significant incidents affecting:

  • beneficiaries;
  • charity funds;
  • project delivery;
  • safeguarding;
  • sanctions;
  • fraud;
  • reputation.

Serious matters may require Charity Commission reporting.

62. Serious Incidents

Potential serious incidents must be considered under the Serious Incident Reporting Policy.

The fact that an incident occurred overseas does not remove the trustees' reporting responsibilities.

63. Suspected Misuse of Funds

Where misuse is suspected, Al-Waris Foundation may:

  • suspend payments;
  • request further evidence;
  • restrict new activity;
  • investigate;
  • conduct further due diligence;
  • seek repayment;
  • terminate the relationship;
  • make external reports.

64. Failed Projects

A project that does not achieve the planned result is not automatically evidence of fraud or misconduct.

The charity should distinguish between:

  • genuine technical failure;
  • environmental conditions;
  • poor performance;
  • negligence;
  • fraud.

The reason should be documented.

65. Recovery

Where funds have been misused, recovery action should be considered.

The charity should assess:

  • amount;
  • evidence;
  • legal position;
  • cost;
  • likelihood of recovery;
  • security;
  • impact on beneficiaries.

66. Suspension of Partner

A partner may be suspended where significant unresolved concerns exist.

Examples include:

  • safeguarding failures;
  • financial irregularities;
  • refusal to provide evidence;
  • sanctions concerns;
  • serious breach of agreement.

Suspension does not necessarily mean permanent termination.

67. Termination

The charity may terminate a relationship where:

  • serious failures remain unresolved;
  • trust has broken down;
  • law prevents continuation;
  • risk becomes unacceptable;
  • project terms are materially breached.

Termination should be managed to minimise unnecessary harm to legitimate beneficiaries.

68. Partner Records

The charity should maintain proportionate records including:

  • due diligence;
  • agreements;
  • bank verification;
  • risk assessments;
  • monitoring;
  • payments;
  • performance;
  • correspondence;
  • concerns.

69. Partner Register

Al-Waris Foundation may maintain a central partner and contractor register.

It may include:

  • name;
  • country;
  • role;
  • status;
  • due diligence date;
  • risk level;
  • projects;
  • performance;
  • approval status.

70. Reassessment

Due diligence should be refreshed where:

  • a relationship becomes higher risk;
  • key personnel change;
  • bank details change;
  • significant time has elapsed;
  • an incident occurs;
  • new adverse information emerges.

71. Record Retention

Overseas project records should be retained according to the Records Retention and Disposal Policy.

Financial and safeguarding records may require longer retention than ordinary project communications.

72. Transparency

Al-Waris Foundation should provide appropriate public information about overseas projects.

This may include:

  • project purpose;
  • location;
  • progress;
  • completion evidence;
  • financial information where appropriate.

Public transparency must not compromise:

  • beneficiary privacy;
  • safeguarding;
  • security.

73. Donor Reporting

Donor communications should distinguish clearly between:

  • planned projects;
  • ongoing projects;
  • completed projects;
  • estimated costs;
  • verified expenditure.

Unverified work must not be presented as complete.

74. Board Reporting

The Board should receive proportionate information about:

  • major overseas projects;
  • significant payments;
  • high-risk partners;
  • safeguarding concerns;
  • financial irregularities;
  • serious incidents.

Trustees do not need routine access to every operational record where appropriate reporting exists.

75. Related Al-Waris Foundation Policies

This policy should be read alongside:

  • Constitution;
  • Risk Management Policy;
  • Grant Making Policy;
  • Financial Controls and Reserves Policy;
  • Procurement and Purchasing Policy;
  • Anti-Fraud, Bribery and Corruption Policy;
  • Sanctions and Terrorist Financing Policy;
  • Safeguarding Children Policy;
  • Safeguarding Adults at Risk Policy;
  • Photography, Video and Beneficiary Consent Policy;
  • Data Protection and UK GDPR Policy;
  • Conflict of Interest Policy;
  • Whistleblowing Policy;
  • Serious Incident Reporting Policy;
  • Records Retention and Disposal Policy;
  • Expenses Policy.

76. Review

This policy will be reviewed:

  • at least annually;
  • following a serious overseas incident;
  • following significant fraud or safeguarding failure;
  • following material expansion into a new country or region;
  • following major partner failure;
  • following significant sanctions or regulatory changes.

77. Approval

Version: 2.0 Status: Approved Approved by: Board of Trustees Approval date: 25/08/2026 Next scheduled review: 24/08/2027

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