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Operations and risk

Procurement and Purchasing Policy

Al-Waris Foundation is committed to obtaining appropriate value from charitable funds while ensuring that purchasing decisions are:

Current version 2.0

1. Policy Statement

Al-Waris Foundation is committed to obtaining appropriate value from charitable funds while ensuring that purchasing decisions are:

  • lawful;
  • transparent;
  • proportionate;
  • properly authorised;
  • appropriately documented;
  • free from improper influence;
  • consistent with the charity's purposes.

The lowest price will not automatically represent the best procurement decision.

The charity may consider:

  • quality;
  • reliability;
  • safety;
  • durability;
  • delivery;
  • maintenance;
  • warranty;
  • supplier experience;
  • ethical considerations;
  • total cost;
  • project risk.

2. Purpose

This policy establishes the framework for:

  • purchasing goods;
  • commissioning services;
  • selecting suppliers;
  • appointing contractors;
  • obtaining quotations;
  • approving purchases;
  • managing conflicts;
  • preventing procurement fraud;
  • overseas procurement;
  • contractor pilots;
  • repeat purchasing;
  • project procurement;
  • maintaining procurement records.

3. Scope

This policy applies to procurement undertaken by:

  • trustees;
  • staff where applicable;
  • volunteers;
  • authorised project leads;
  • overseas representatives;
  • other persons authorised to purchase on behalf of Al-Waris Foundation.

It covers:

  • goods;
  • services;
  • equipment;
  • professional services;
  • project materials;
  • food and aid supplies;
  • construction;
  • water installations;
  • software;
  • subscriptions;
  • premises-related purchases;
  • overseas procurement.

4. Trustee Responsibility

The Board of Trustees retains ultimate responsibility for ensuring that charity funds are spent appropriately.

Trustees should ensure that:

  • appropriate purchasing controls exist;
  • significant contracts receive suitable scrutiny;
  • conflicts are managed;
  • fraud risks are addressed;
  • purchasing provides reasonable value.

Routine procurement may be delegated to authorised persons.

5. Delegated Purchasing Authority

Only persons with appropriate authority may commit Al-Waris Foundation to expenditure.

Authority may be limited according to:

  • value;
  • project;
  • expenditure category;
  • role;
  • period.

A person must not deliberately divide a purchase into smaller transactions to avoid an approval or quotation threshold.

6. Procurement Principles

Al-Waris Foundation will normally apply the following principles:

Value for Money

Purchasing should achieve an appropriate balance between cost, quality and benefit.

Proportionality

The procurement process should reflect the value and risk of the purchase.

Fairness

Potential suppliers should not be unfairly favoured because of personal relationships.

Accountability

Significant purchasing decisions should be capable of explanation.

Integrity

Bribery, kickbacks, undisclosed commissions and procurement manipulation are prohibited.

Evidence

Material purchases should have sufficient records to demonstrate what was purchased and why.

7. Value for Money

Value for money does not necessarily mean selecting the cheapest supplier.

Relevant considerations may include:

  • purchase price;
  • quality;
  • specification;
  • expected lifespan;
  • delivery;
  • reliability;
  • maintenance;
  • warranty;
  • replacement cost;
  • contractor performance;
  • monitoring requirements;
  • safeguarding;
  • financial risk.

8. Procurement Thresholds

Al-Waris Foundation will use proportionate procurement requirements.

Unless the Board approves different thresholds for a particular category or project, the following internal framework should normally apply:

Up to £250

A single reasonable price may normally be accepted without obtaining competing written quotations.

The purchaser should still consider whether the price appears reasonable.

£251 to £1,000

Where reasonably practicable, at least two prices or quotations should be compared.

These may include:

  • written quotations;
  • published supplier prices;
  • reliable online prices.

£1,001 to £5,000

Where reasonably practicable, at least three quotations should be obtained.

The selection decision should be documented.

Above £5,000

A more formal procurement exercise should normally be undertaken.

This should include:

  • written specification;
  • multiple quotations or tenders where practicable;
  • documented evaluation;
  • appropriate trustee approval.

These are internal governance thresholds and may be varied where justified.

9. Exceptions to Quotation Requirements

It may not always be reasonable or possible to obtain the normal number of quotations.

Examples include:

  • emergency humanitarian response;
  • specialist supplier;
  • only one viable local provider;
  • compatibility with existing equipment;
  • geographic limitations;
  • urgent safeguarding need;
  • continuation with an established supplier where changing supplier would create disproportionate risk or cost.

The reason for a material exception should be documented.

10. Emergency Procurement

In genuine emergencies, normal procurement procedures may be streamlined where delay could:

  • endanger people;
  • prevent urgent humanitarian assistance;
  • cause significant loss;
  • seriously disrupt essential charity operations.

Emergency procurement must still be:

  • lawful;
  • authorised as far as reasonably practicable;
  • recorded;
  • reviewed afterward.

Urgency must not be used as a routine justification for avoiding controls.

11. Specifications

Material purchases should have a sufficiently clear specification.

Depending on the purchase, this may include:

  • quantity;
  • dimensions;
  • materials;
  • quality;
  • location;
  • technical requirements;
  • delivery date;
  • evidence requirements;
  • warranty;
  • maintenance;
  • completion requirements.

Clear specifications allow meaningful comparison between suppliers.

12. Supplier Selection

Suppliers may be assessed using factors including:

  • price;
  • quality;
  • experience;
  • capacity;
  • reputation;
  • delivery;
  • financial stability;
  • location;
  • previous performance;
  • safeguarding;
  • environmental considerations;
  • warranty;
  • compliance.

The reason for selecting a materially more expensive quotation should be recorded where appropriate.

13. New Suppliers

Before significant purchasing from a new supplier, proportionate checks should be completed.

These may include:

  • identity;
  • business name;
  • address;
  • contact information;
  • company or registration details where applicable;
  • bank details;
  • references;
  • examples of work;
  • public reputation.

14. Contractor Due Diligence

Contractors undertaking material project work may require enhanced checks.

These may include:

  • identity;
  • registration details;
  • written quotation;
  • previous work;
  • references;
  • technical capability;
  • licences where applicable;
  • insurance where relevant;
  • safeguarding implications;
  • payment terms;
  • evidence standards;
  • warranty or maintenance arrangements.

15. Contractor Pilot Requirement

Where reasonably practicable, a new contractor proposed for repeatable project work should initially be given a limited pilot.

A pilot should be used to assess:

  • workmanship;
  • reliability;
  • compliance with specification;
  • communication;
  • evidence quality;
  • pricing accuracy;
  • completion times;
  • aftercare.

Large batches of repeat projects should not normally be awarded to an untested contractor without a documented reason.

16. Repeat Contractors

A contractor who performs satisfactorily may be used for subsequent work without repeating the complete initial due-diligence process for every individual project.

However:

  • pricing should remain reasonable;
  • performance should continue to be monitored;
  • due diligence should be refreshed periodically;
  • significant changes should be investigated.

17. Bulk Pricing

Where Al-Waris Foundation intends to commission multiple similar projects or purchase significant quantities, it should seek bulk pricing where this may provide better value.

Negotiations may consider:

  • volume discounts;
  • standardised specifications;
  • delivery costs;
  • warranty;
  • maintenance;
  • evidence requirements.

Bulk pricing must not result in unacceptable reductions in quality.

18. Conflicts of Interest

Anyone involved in procurement must disclose relevant conflicts.

Examples include where a supplier or contractor is:

  • a family member;
  • a friend;
  • a trustee;
  • a business owned by a trustee;
  • an employer;
  • a business in which the decision-maker has a financial interest.

See the Conflict of Interest Policy.

19. Connected Persons

Procurement from a trustee or connected person must not occur merely because the person is known to the charity.

Any such transaction must be:

  • legally permissible;
  • in the charity's interests;
  • appropriately authorised;
  • reasonably priced;
  • transparently documented.

The conflicted person must not improperly participate in the decision.

20. Gifts, Commissions and Kickbacks

No person involved in procurement may request or accept:

  • kickbacks;
  • secret commissions;
  • improper payments;
  • personal discounts;
  • significant gifts;

in return for influencing a purchasing decision.

See the Anti-Fraud, Bribery and Corruption Policy.

21. Supplier Hospitality

Reasonable and modest hospitality may be accepted where it cannot reasonably influence a procurement decision.

Hospitality should be declined where it could create:

  • actual influence;
  • perceived obligation;
  • reputational concern.

22. False Quotations

No person may:

  • fabricate quotations;
  • alter supplier quotations dishonestly;
  • submit false competing bids;
  • collude with suppliers to create artificial competition.

Suspected false quotations should be investigated.

23. Collusion

Suppliers must not knowingly be permitted to manipulate competition through:

  • coordinated prices;
  • bid rotation;
  • cover quotations;
  • artificial tendering.

Evidence of collusion should be escalated.

24. Purchase Approval

Approval should occur before the charity becomes committed to material expenditure where reasonably practicable.

Approval records may include:

  • purchaser;
  • purpose;
  • supplier;
  • amount;
  • budget or fund;
  • quotations;
  • approving person.

25. Purchase Orders

The charity may use purchase orders for material or repeat purchasing.

A purchase order may contain:

  • reference number;
  • supplier;
  • description;
  • quantity;
  • price;
  • project;
  • delivery requirements;
  • authorised person.

26. Contracts

Material services or project work should normally have written terms.

Terms may include:

  • scope;
  • price;
  • milestones;
  • completion date;
  • payment terms;
  • evidence;
  • warranty;
  • maintenance;
  • safeguarding;
  • confidentiality;
  • termination.

27. Advance Payments

Full payment in advance should be avoided where this creates unnecessary risk.

Where an advance is required, consideration should be given to:

  • contractor reliability;
  • materials required;
  • amount;
  • recovery risk;
  • project value;
  • previous performance.

28. Milestone Payments

For suitable projects, payments may be divided into stages such as:

  • deposit;
  • materials;
  • verified milestone;
  • completion;
  • final evidence approval.

Milestone payments can reduce financial exposure.

29. Final Payment

Where appropriate, final payment should not be released until the charity has reasonable evidence that:

  • work has been completed;
  • agreed specification has been met;
  • required evidence has been provided;
  • significant defects have been addressed.

30. Invoices

Invoices should normally contain sufficient information to identify:

  • supplier;
  • date;
  • goods or services;
  • amount;
  • project or purpose;
  • payment details.

Unclear or suspicious invoices should be investigated before payment.

31. Duplicate Invoices

Reasonable controls should exist to prevent the same invoice being paid more than once.

Where duplicate payment occurs, recovery should be pursued where appropriate.

32. Bank Detail Changes

Requests to change supplier bank details should be independently verified where reasonably practicable.

Particular caution should be exercised where the request is:

  • unexpected;
  • urgent;
  • sent from a new email address;
  • for payment to an unrelated person.

33. Overseas Procurement

Overseas procurement should follow the same core principles as UK procurement while recognising local conditions.

Additional considerations may include:

  • currency;
  • local market availability;
  • registration systems;
  • transport;
  • customs;
  • security;
  • corruption risk;
  • sanctions;
  • cash use.

See the Overseas Operations and Partner Due Diligence Policy.

34. Local Procurement Overseas

Local procurement may be preferred where it:

  • reduces transport costs;
  • improves value;
  • provides fresher goods;
  • supports local markets;
  • improves delivery speed.

Local purchasing must still be appropriately documented.

35. Overseas Quotations

Where formal written quotations are not commonly available, alternative evidence may include:

  • written messages;
  • photographs of price lists;
  • supplier invoices;
  • documented telephone quotations;
  • market comparisons.

The charity should preserve a reasonable audit trail.

36. Currency Comparison

Where quotations are received in foreign currencies, comparison should use a reasonable exchange-rate basis.

The final accounting record should reflect the actual sterling cost where applicable.

37. Water Projects

Water-project procurement should reflect actual site conditions.

Al-Waris Foundation may use:

  • shallow hand pumps;
  • deep wells or bores;
  • other appropriate installations;

depending on technical and local conditions.

A single installation type should not be imposed regardless of site suitability.

38. Water Contractor Quotations

Before commissioning water work, quotations should identify where applicable:

  • drilling or boring method;
  • rate per foot;
  • estimated depth;
  • bore diameter;
  • casing;
  • pump type;
  • motor;
  • pipework;
  • labour;
  • transport;
  • installation;
  • maintenance;
  • warranty.

Variable-depth pricing should be clearly understood before work begins.

39. Water Site Assessment

Before substantial drilling or installation, the contractor should provide a proportionate site assessment.

This may consider:

  • expected depth;
  • local water conditions;
  • access;
  • appropriate drilling method;
  • proposed pump type;
  • casing requirements.

No contractor should guarantee water availability unless there is a proper basis for doing so.

40. Water Project Number

Each Al-Waris Foundation water installation should receive a unique project number.

The project number should link procurement records with:

  • quotation;
  • location;
  • specification;
  • invoice;
  • completion evidence;
  • maintenance information.

41. Water Project Evidence

Before final closure of a water project, records should normally include:

  • project number;
  • location;
  • GPS/location where safe and appropriate;
  • depth/specification;
  • installation date;
  • photographs/video;
  • invoice;
  • cost;
  • contractor;
  • maintenance/warranty details.

42. Water Project Plaque

Where appropriate, completed installations should display an Al-Waris Foundation branded plaque or durable project identifier.

This supports:

  • accountability;
  • donor reporting;
  • future inspection;
  • maintenance tracking.

43. Water Quality

Where water is intended for drinking, the charity should consider whether water-quality testing is appropriate.

The charity must not advertise water as tested or safe unless this is supported by appropriate evidence.

44. Food Procurement

Food purchasing should consider:

  • price;
  • quantity;
  • quality;
  • expiry dates;
  • packaging;
  • storage;
  • transport;
  • dietary suitability;
  • local availability.

Bulk purchasing may be used where it provides better value.

45. Food Package Procurement

Where food packages are assembled by the charity, procurement records should permit calculation of:

  • quantities purchased;
  • quantity per package;
  • approximate unit cost;
  • packaging cost;
  • number of packages produced.

46. Repackaging

Bulk food may be divided into smaller packages where:

  • it is safe;
  • appropriate hygiene is maintained;
  • packaging is suitable;
  • quantities are controlled.

Savings from bulk procurement should not compromise food safety or quality.

47. Emergency Aid Procurement

Emergency procurement may require speed and flexibility.

The charity should prioritise:

  • beneficiary need;
  • availability;
  • suitability;
  • safety;
  • reasonable value.

Normal quotation requirements may be reduced where genuinely necessary, but records should still be maintained.

48. Technology Procurement

Purchases involving technology should consider:

  • security;
  • privacy;
  • ongoing subscription cost;
  • compatibility;
  • vendor reliability;
  • data ownership;
  • termination arrangements.

49. Software Subscriptions

Recurring software subscriptions should be periodically reviewed.

The charity should cancel services that:

  • are no longer used;
  • duplicate another service;
  • no longer provide reasonable value.

50. Equipment

Significant equipment purchases should be recorded where appropriate in the charity's asset register.

Records may include:

  • item;
  • serial number;
  • cost;
  • purchase date;
  • location;
  • responsible person.

51. Donated Goods

Where goods are donated rather than purchased, the charity should still consider:

  • suitability;
  • safety;
  • storage;
  • distribution;
  • transport cost.

The charity is not obliged to accept unsuitable donated goods.

52. Ethical Procurement

Where reasonably practicable and proportionate, purchasing decisions may consider:

  • labour practices;
  • exploitation;
  • modern slavery risk;
  • environmental impact;
  • local economic impact.

These factors should be balanced against charitable effectiveness and available resources.

53. Modern Slavery

Where a procurement relationship presents material modern-slavery risk, the charity should consider appropriate due diligence.

Credible evidence of serious exploitation should be escalated.

54. Safeguarding in Procurement

Contractors who may interact with beneficiaries should be subject to appropriate safeguarding requirements.

Procurement decisions should consider:

  • role;
  • level of beneficiary contact;
  • supervision;
  • safeguarding history;
  • suitability.

55. Data Protection

Where a supplier processes personal data for Al-Waris Foundation, procurement should consider:

  • security;
  • confidentiality;
  • data-processing terms;
  • international transfers;
  • deletion or return of data.

Appropriate data-processing arrangements should be established where required.

56. Confidential Information

Suppliers must not be given access to confidential charity information unless reasonably necessary.

Access should be limited to the information required for the contracted purpose.

57. Performance Monitoring

Material suppliers and contractors should be monitored proportionately.

Factors may include:

  • quality;
  • timeliness;
  • reliability;
  • communication;
  • price;
  • evidence;
  • complaints;
  • safeguarding;
  • warranty response.

58. Supplier Performance Records

Significant positive or negative supplier performance may be recorded for future procurement decisions.

Records should be:

  • factual;
  • proportionate;
  • fair.

59. Poor Performance

Where a supplier performs poorly, the charity may:

  • request corrective action;
  • withhold payment where contractually justified;
  • require replacement;
  • seek a refund;
  • terminate the arrangement;
  • avoid future procurement.

60. Warranty and Maintenance

For assets or projects requiring ongoing maintenance, procurement should consider:

  • warranty period;
  • maintenance responsibility;
  • repair arrangements;
  • spare parts;
  • expected lifespan.

The cheapest initial option may not represent the lowest long-term cost.

61. Procurement Fraud

Suspected procurement fraud should be handled under the Anti-Fraud, Bribery and Corruption Policy.

Examples include:

  • false suppliers;
  • inflated invoices;
  • kickbacks;
  • fabricated quotations;
  • deliberate over-ordering;
  • payment for undelivered goods.

62. Sanctions

Higher-risk overseas suppliers may require sanctions screening.

The charity must not knowingly make prohibited funds or economic resources available to designated persons or entities.

See the Sanctions and Terrorist Financing Policy.

63. Procurement Records

Material procurement records may include:

  • requirement;
  • specification;
  • quotations;
  • evaluation;
  • conflict declarations;
  • approval;
  • contract;
  • invoice;
  • payment;
  • completion evidence.

64. Record Retention

Procurement records should be retained in accordance with the Records Retention and Disposal Policy.

Records associated with significant projects may need to be retained with the wider project file.

65. Transparency

The charity should maintain sufficient procurement records to demonstrate responsible use of charitable funds.

Transparency does not require publication of:

  • confidential commercial information;
  • personal information;
  • security-sensitive information;
  • bank details.

66. Splitting Purchases

Purchases must not be artificially divided into multiple smaller transactions for the purpose of avoiding:

  • quotation requirements;
  • approval limits;
  • trustee scrutiny.

Related purchases forming part of the same requirement should be considered together where appropriate.

67. Framework and Repeat Purchasing

For frequently purchased goods or services, the charity may establish an approved supplier or framework arrangement.

This may reduce unnecessary repeated quotation exercises.

The arrangement should be periodically reviewed for:

  • price;
  • quality;
  • performance;
  • continued suitability.

68. Sole Suppliers

A sole-supplier arrangement may be justified where:

  • only one supplier is reasonably available;
  • specialist expertise is required;
  • compatibility is necessary;
  • continuity provides significant benefit;
  • changing supplier creates disproportionate risk.

The justification should be documented for material expenditure.

69. Procurement Complaints

Material concerns about procurement fairness, conflicts or misconduct should be reported through an appropriate route.

Fraud concerns should be handled under the Anti-Fraud, Bribery and Corruption Policy.

70. Board Oversight

The Board should receive proportionate information concerning:

  • major contracts;
  • unusual procurement;
  • related-party procurement;
  • significant supplier failures;
  • procurement fraud;
  • material exceptions from normal controls.

Trustees do not need to approve every routine purchase.

71. Policy Breaches

Breaches of this policy may result in:

  • withdrawal of purchasing authority;
  • additional approval requirements;
  • restriction of system access;
  • governance action;
  • termination of volunteer or contractual responsibilities;
  • recovery of losses;
  • investigation;
  • regulatory reporting where appropriate.

72. Related Al-Waris Foundation Policies

This policy should be read alongside:

  • Constitution;
  • Financial Controls and Reserves Policy;
  • Risk Management Policy;
  • Conflict of Interest Policy;
  • Anti-Fraud, Bribery and Corruption Policy;
  • Sanctions and Terrorist Financing Policy;
  • Overseas Operations and Partner Due Diligence Policy;
  • Grant Making Policy;
  • Expenses Policy;
  • Safeguarding Children Policy;
  • Safeguarding Adults at Risk Policy;
  • Data Protection and UK GDPR Policy;
  • Information Security and Cybersecurity Policy;
  • Records Retention and Disposal Policy.

73. Review

This policy will be reviewed:

  • at least annually;
  • following significant procurement fraud;
  • following a material contractor failure;
  • following major expansion of overseas project delivery;
  • where purchasing controls are found to be inadequate;
  • following relevant legal or regulatory changes.

74. Approval

Version: 2.0 Status: Approved Approved by: Board of Trustees Approval date: 25/08/2026 Next scheduled review: 24/08/2027

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